FAQs

Q?

When does the time start on my rental?

A.

At Jimmy’s, the rental time starts when we arrive at your first pickup location, as long as it is located within 30 minutes from our base in West Chester.

Q?

Do you require a deposit to hold my reservation?

A.

A $250 deposit is required for renting a vehicle. This deposit is applied toward your reservation.

Q?

How will my chauffeur be dressed?

A.

Your chauffeur will be dressed in a black suit, white shirt and black tie or a black tuxedo.

Q?

How do I figure my chauffeur’s gratuity/chauffeur fee?

A.

Normal gratuity for limousine services is 20% of the rental cost when the hourly rate of the vehicle is over $125 per hour. When less than $125 per hour we assess a chauffeur fee of $25 per hour.

Q?

Can I count on the limousine to pick me up and arrive at my destination on time?

A.

To ensure we arrive promptly, we ask the contact person reserving the limousine to provide us with a detailed itinerary prior to the event that includes directions, times and phone number for each stop.